Named ownership
A named service lead and vCIO own your account, your roadmap, and your escalation path.
Managed IT · Cybersecurity · Cloud · vCIO
Security-first managed IT for organizations that cannot afford technology uncertainty
Managed IT, cybersecurity, cloud, and vCIO leadership for small and midsize businesses, nonprofits, schools, government teams, and federal contractors across the DC, Maryland, and Virginia area.
Named ownership, and a 15-minute initial response target for critical incidents during business hours.
No cost, no obligation. Thirty minutes with a senior engineer, not a sales script.
Outsourced IT
0104U.S. and international staff
Coverage that extends beyond a single business day, with remote and onsite service across our territory.
Onsite where it matters
Remote-first response, with technicians who come to your site across our territory.
Quarterly business reviews
Technology risk, hardware lifecycle, and cost translated into a plan leadership can act on.
Four things most IT providers do not give you
Most organizations we meet are not looking for a new vendor. They are looking for someone who answers.
One accountable team
A named service lead and vCIO own your technology plan and escalation path. You will know who is responsible for your environment, and you will not re-explain your business to a new technician every time you call.
Security built into daily IT operations
Endpoint, identity, email, backup, cloud, and network controls are managed as one program. Security is how we run IT, not a separate line item we upsell.
Broader support coverage
U.S. and international staff provide remote and onsite service across Washington, DC, Maryland, all of Virginia, and Kent County, Sussex County, and New Castle County in Delaware. That mix lets us commit to response targets instead of hoping someone is free.
Planning you can actually use
Quarterly business reviews translate technology risk, lifecycle needs, and costs into a practical roadmap. You will know what is coming, what it costs, and why it matters before the budget cycle.
Industries
Built for the environments we work in every day
Different obligations, different risks, different budget realities. Choose the path that matches your organization.
Nonprofits and associations
Grant-funded budgets, lean teams, and donor data that has to stay protected.
See how we support Nonprofits and associationsIndependent schools
Student data privacy, seasonal refresh cycles, and staff who need IT that just works.
See how we support Independent schoolsFederal contractors
CMMC and NIST 800-171 obligations, and the documentation to prove them.
See how we support Federal contractorsGovernment teams
Procurement-aware engagements, public records obligations, and continuity requirements.
See how we support Government teamsHealthcare and behavioral health
HIPAA safeguards, clinical uptime, and access controls that hold up to audit.
See how we support Healthcare and behavioral healthLegal firms
Client confidentiality, matter data retention, and litigation-grade backup.
See how we support Legal firmsFinancial services and accounting
Regulatory examination readiness, fraud-resistant identity controls, and seasonal capacity.
See how we support Financial services and accountingProfessional services
Engineering, architecture, and consulting firms with heavy file, CAD, and collaboration demands.
See how we support Professional servicesConstruction and field services
Job-site connectivity, mobile device management, and equipment that lives in trucks.
See how we support Construction and field servicesProperty management
Resident data, payment processing and support across leasing offices and properties.
See how we support Property managementFour services, run as one program
You can buy these separately from four vendors. They work considerably better when one team runs them together.
Managed IT
Your day-to-day technology, handled.
Helpdesk support by phone, email, and chat. Endpoint and server monitoring, patching, and maintenance. Asset and license tracking. Vendor coordination so you are not the one chasing your internet provider. Onboarding and offboarding handled as a repeatable process, not a scramble.
Explore Managed ITCybersecurity
Controls that operate every day, not once a year.
Endpoint detection and response. Identity and access management with multifactor enforcement. Email security and phishing defense. Backup with tested restores. Network segmentation and firewall management. Security awareness training for your staff. Quarterly posture reporting you can hand to a board.
Explore CybersecurityCloud
Microsoft 365 and cloud infrastructure administered properly.
Microsoft 365 tenant administration and hardening. Cloud migration planning and execution. Azure and hybrid infrastructure management. License optimization. Cloud backup and recovery covering the data Microsoft does not retain for you.
Explore CloudvCIO leadership
Senior technology leadership without a senior technology salary.
Quarterly business reviews with your leadership team. Multi-year technology roadmap and budget planning. Risk register and remediation prioritization. Vendor and contract evaluation. Board and funder reporting. Guidance on what to do next, and what not to spend money on yet.
Explore vCIO leadershipService commitments
What we commit to in writing
Response commitments are only worth something if they are specific. Here are ours.
- Critical incident, initial response
- 15 minutes during business hours
- Named ownership
- A named service lead and vCIO assigned to your account
- Escalation path
- Documented and shared at onboarding, with direct escalation to senior engineering
- Support channels
- Phone, email, and live chat, into one ticket queue
- Business reviews
- Quarterly, with your leadership team
- Reporting
- Ticket volume, response performance, and security posture, delivered on a set cadence
Business hours and full service-level definitions are in our Service Commitments page. We commit to initial response times. We do not promise a guaranteed resolution time, because no honest provider can. Resolution depends on the incident.
Our methodology
How we would approach a 40-user nonprofit
Inconsistent Microsoft 365 administration. Aging laptops with no refresh plan. Limited security visibility. No annual technology plan, and no one internally who owns technology decisions.
- 01
Discover
We map the environment and run an external cybersecurity risk analysis.
- 02
Baseline
We build a complete asset and account inventory, so decisions rest on facts rather than assumptions.
- 03
Prioritize
We address identity and endpoint controls first, because that is where the highest-likelihood risk sits.
- 04
Validate
We confirm backup coverage is real and that restores actually work.
- 05
Centralize
We move support into one path with named ownership.
- 06
Plan
We deliver a 90-day remediation roadmap with costs attached.
What the organization would gain
One support path. Clear ownership. Risk reduced in priority order. A budget-aware technology plan the executive director can take to the board.
Two ways to start
Both are free. Neither requires you to change providers today.
Option A
Schedule a consultation
A 30-minute conversation with a senior engineer about your environment, your obligations, and what is causing you problems. You will leave with at least one specific recommendation, whether or not you work with us.
Schedule a consultationOption B
Free external cybersecurity risk analysis
We analyze what an attacker can see about your organization from the outside, then send you a written summary. No agent to install. No access to your systems required.
Get your free risk analysisPrefer to talk now? Call (301) 850-2994 or use the chat window. Someone who can actually help will answer.