IT support for your industry

Professional services

Your people are billable and your clients are asking security questions. Neither leaves much room for IT that half works.

A support technician working at a help desk

What this fixes

In a professional services firm, downtime has a direct and calculable cost, an hour lost is an hour not billed, multiplied by everyone affected. That makes reliability a financial question rather than a convenience one.

The second pressure is newer and growing fast. Your clients now send security questionnaires. Enterprise clients require attestations, sometimes evidence, occasionally a right to audit. Firms are losing work not because their security is poor but because they cannot document it quickly enough to satisfy a procurement team.

The third is shape. Headcount moves with the project pipeline. People work from client sites, from home, and from the office in the same week. Subcontractors and associates need scoped access for the length of an engagement and no longer. And you hold client confidential material, sometimes client IP, under obligations written into your own contracts.

What is included

The support and controls we plan around your organization. Compare our plans.

  • Reliability treated as a financial control

    Monitoring, patching, and lifecycle planning aimed at the unplanned outage you never have, which is the one nobody notices and the only one that matters.

  • A security posture you can evidence

    Documented controls, current configuration records, and a quarterly evidence pack, so a client security review is a document you send rather than a fire drill that pulls your principals off billable work.

  • Identity built for a mixed workforce

    Multifactor everywhere, conditional access, and scoped accounts for subcontractors and associates that expire when the engagement does.

  • Work-anywhere access that is actually secure

    Client site, home, office, airport, the same controls, without a VPN people route around because it is slow.

  • Collaboration and file management that scales

    Microsoft 365 configured properly, external sharing with real controls, and a structure that survives project teams forming and dissolving.

  • Client confidentiality by design

    Segregation where client contracts require it, encryption in transit and at rest, and access logging so you can answer who saw what.

  • Capacity that follows the pipeline

    Onboarding and offboarding as a repeatable process, so a six-person project team is provisioned in days and deprovisioned the day it ends.

Questions we get asked

Have a question about your setup? Include it in the form below.

A client sent us a security questionnaire and we are stuck. Can you help?

Yes, and it is one of the most common reasons firms call us. We answer the technical sections from your actual configuration and flag honestly where the answer is "not yet."

Our headcount swings. Does pricing swing with it?

Per-user pricing adjusts as your count changes. You are not paying through a quiet quarter for seats you do not have.

Our people work from client sites constantly. Does that complicate support?

No. Most support is remote and location does not matter. Where a client site imposes its own restrictions, we work within them.

Not sure where you stand?

The free external risk analysis shows you what an attacker can already see, no software installed, no access to your systems. Or book thirty minutes with a senior engineer and we will tell you the one thing we would fix first.

Tell us what is going wrong.

Tell us about your systems, locations and current IT concerns. We support organizations in DC, Maryland, Virginia and Delaware.

New enquiries
(301) 850-2994
Existing clients
(888) 816-8119
Office
1 Research Court, Suite 450, Rockville, MD 20850

Something down right now? Call (888) 816-8119 instead. A live engineer answers, day or night.

What do you need?

A person replies within one business day. No sales sequence.