IT support for your industry
Independent schools
Student records, family payment data, and a thousand devices. Plus a calendar where everything has to be ready before the first day.
What this fixes
Schools carry a data set that is unusually sensitive and unusually broad: student records, health information, family financial data from tuition assistance applications, admissions files, and payment processing. FERPA governs education records. Services used by students under thirteen bring COPPA into scope. If your health office keeps records, that is another category again.
The operational shape is distinctive. Demand is not level, it spikes at enrollment, at the start of each term, and during the summer, when the entire device fleet has to be refreshed, reimaged, and ready before faculty return. Your internal IT is often one person, sometimes shared with another role, and they are the help desk, the network engineer, the AV support for the auditorium, and the person who resets a parent's portal password.
The threat picture is worse than most schools assume. Schools have become a primary ransomware target, and the incident is not only an operations problem, it is a community trust problem, played out in front of parents and the board.
What is included
The support and controls we plan around your organization. Compare our plans.
Student and family data protection
Role-based access so faculty see what they need and no more, encryption, and retention aligned to your records policy. Admissions and tuition-assistance files treated with the sensitivity they deserve.
Device programs that survive the school year
Enrollment, imaging, content filtering, application deployment, and a summer refresh process planned as a project with a date, not as an August scramble.
Support sized to the calendar
Extra capacity at enrollment, term start, and over the summer. Change windows scheduled around the academic calendar rather than through it.
Support for your internal IT person, not a replacement
Most schools want their person kept, they know the building and the community. We take monitoring, patching, after-hours, security operations, and the projects that need a second set of hands.
Platform and portal support
Your SIS, learning platform, and parent portal supported and coordinated, including the vendor conversations.
Board-ready reporting
Quarterly reviews written for a board committee: what the risk is, what has changed, what it costs, and what happens if it waits another year.
Questions we get asked
Have a question about your setup? Include it in the form below.
We have one IT person. Are you replacing them?
Only if that is what you want. Far more often we are the layer behind them, the after-hours coverage, the security operations, and the capacity for summer projects.
Can you get the summer refresh done before faculty return?
Yes, if we plan it in the spring. That is a date-driven project and we treat it as one.
Our board is asking about cybersecurity and we do not know how to answer.
That is a common reason schools call. The free risk analysis gives you something concrete to bring to the next meeting, and it costs nothing.
Tell us what is going wrong.
Tell us about your systems, locations and current IT concerns. We support organizations in DC, Maryland, Virginia and Delaware.
- New enquiries
- (301) 850-2994
- Existing clients
- (888) 816-8119
- Office
- 1 Research Court, Suite 450, Rockville, MD 20850
Something down right now? Call (888) 816-8119 instead. A live engineer answers, day or night.